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Community and Professional Relations Coordinator

Posted by:
Lisa Cordova
Job Location: Aurora, Colorado. RMLEB Office -Anschutz Medical Campus
Job Description:
Our mission is to fulfill the wishes of eye donors and to help others overcome blindness through transplantation and research. Our dedication to this mission allows cornea tissue donation to provide nearly 2,500 sight-restorative transplants each year. Working to help fulfill the wishes of eye donors to help another overcome blindness isn't just a job, it's a purpose. Those who work here not only find success but significance in this important and unique work. The Rocky Mountain Lions Eye Bank is a progressive organization with a strong commitment to the achievement of excellence and diversity.

JOB TITLE:  Community and Professional Relations Coordinator

JOB CLASSIFICATIONS:  Salaried, Nonexempt

COMPENSATION RANGE: $48,000.00 to $63,000.00 per year

THIS POSITION REPORTS TO: Community and Professional Relations Manager

EDUCATION:  Bachelor’s degree in public relations, communications, marketing, or healthcare is preferred.

EXPERIENCE:  Previous eye banking, hospital development, healthcare, education, public speaking, or similar experience preferred. Must be able to demonstrate strong relationship-building with external partners in previous roles.

SUMMARY STATEMENT:  The Community and Professional Relations Coordinator represents the Rocky Mountain Lions Eye Bank (RMLEB) with assigned donation partners. These may include but are not limited to donor families, recipients, advocates/volunteers, hospitals, hospices, coroners, funeral homes, transplant surgeons, transplant surgery centers, other recovery agencies, Lions of Colorado and Wyoming, and related trade associations. The coordinator will carry out all activities by RMLEB policies and procedures under the supervision of the Community and Professional Relations Manager.

  • Self-motivated and able to set and accomplish goals independently.
  • Ability to think strategically and plan work around attaining goals and objectives.
  • Strong interpersonal, written, verbal, and phone communication skills.
  • Strong organizational skills, problem-solving, and solution-based abilities, with attention to detail
  • Ability to work regular business hours with some flexibility, which may include some evenings and/or weekends for special events.
  • Understanding of communication principles including print and digital content
  • Experience with databases, graphic design software (ie Canva), and Microsoft (Word, Excel, PowerPoint)
  • Service area travel is required and must possess a reliable vehicle, a valid driver’s license, and auto insurance.
  • Photography and videography skills are a plus.

  • Act as primary RMLEB representative to assigned donation partners (hospitals, hospices, coroners, funeral homes, surgeons/surgery centers, and other recovery agencies) within a specific geographic area. Develop effective, two-way relationships to maximize (or maintain):
  • Referrals from donation partners
  • Opportunities for designated requestor training, as appropriate
  • Current Professional Service Agreements, as appropriate
  • Timely resolution of issues or barriers to donation, recovery, and ensuring quality service to surgeons.
  • Accurate and current donation partner records in the database
  • Regular delivery of dashboard feedback to increase engagement.
  • Act as primary RMLEB representative to assigned stakeholders (Lions clubs, surgeons, schools and universities, and other community requests) within specific geographic areas to cultivate effective, two-way relationships:
    • Educational opportunities (in-person/virtual presentations, printed/electronic materials)
    • Regular delivery of reports and dashboards
  • Collaborate with RMLEB staff on the production of the staff newsletter and annual report.
  • Participate in the creation and execution of content (including written text, photos, graphics, and video) for the RMLEB website, social media accounts, and other partner accounts such as Donate Life America, Donate Life Colorado, and Wyoming, and the Eye Bank Association of America.
  • Contribute to the production of the Circle of Life Photo Project. 
  • Facilitate correspondence between donor families and transplant recipients.
  • Assist with media relations, fundraising, and event planning as necessary.
  • Assist with training other employees as needed.
  • Perform other duties as assigned.

Physical Standards
  • Hearing- Normal conversational hearing with or without aid.
  • Dexterity- Appropriate dexterity to operate business machines.
  • SUPERVISOR:  Community and Professional Relations Manager

401k Matching
Short Term Disability
Group Life Insurance
Accident Insurance
Flex Spending Account
Vacation and Sick Time
Wellness Plan
Gap Insurance
Mileage Reimbursement