Job Location: Aurora, Colorado. RMLEB Office -Anschutz Medical Campus
Job Description:
Our mission is to fulfill the wishes of eye donors and to help others overcome blindness through transplantation and research. Our dedication to this mission allows cornea tissue donation to provide nearly 2,500 sight-restorative transplants each year. Working to help fulfill the wishes of eye donors to help another overcome blindness isn't just a job, it's a purpose. Those who work here not only find success but significance in this important and unique work. The Rocky Mountain Lions Eye Bank is a progressive organization with a strong commitment to the achievement of excellence and diversity. JOB TITLE: Community and Professional Relations Coordinator JOB CLASSIFICATIONS: Salaried, Nonexempt COMPENSATION RANGE: $48,000.00 to $63,000.00 per year
THIS POSITION REPORTS TO: Community and Professional Relations Manager EDUCATION: Bachelor’s degree in public relations, communications, marketing, or healthcare is preferred. EXPERIENCE: Previous eye banking, hospital development, healthcare, education, public speaking, or similar experience preferred. Must be able to demonstrate strong relationship-building with external partners in previous roles. SUMMARY STATEMENT: The Community and Professional Relations Coordinator represents the Rocky Mountain Lions Eye Bank (RMLEB) with assigned donation partners. These may include but are not limited to donor families, recipients, advocates/volunteers, hospitals, hospices, coroners, funeral homes, transplant surgeons, transplant surgery centers, other recovery agencies, Lions of Colorado and Wyoming, and related trade associations. The coordinator will carry out all activities by RMLEB policies and procedures under the supervision of the Community and Professional Relations Manager. QUALIFICATIONS:
Self-motivated and able to set and accomplish goals independently.
Ability to think strategically and plan work around attaining goals and objectives.
Strong interpersonal, written, verbal, and phone communication skills.
Strong organizational skills, problem-solving, and solution-based abilities, with attention to detail
Ability to work regular business hours with some flexibility, which may include some evenings and/or weekends for special events.
Understanding of communication principles including print and digital content
Experience with databases, graphic design software (ie Canva), and Microsoft (Word, Excel, PowerPoint)
Service area travel is required and must possess a reliable vehicle, a valid driver’s license, and auto insurance.
Photography and videography skills are a plus.
ESSENTIAL DUTIES:
Act as primary RMLEB representative to assigned donation partners (hospitals, hospices, coroners, funeral homes, surgeons/surgery centers, and other recovery agencies) within a specific geographic area. Develop effective, two-way relationships to maximize (or maintain):
Referrals from donation partners
Opportunities for designated requestor training, as appropriate
Current Professional Service Agreements, as appropriate
Timely resolution of issues or barriers to donation, recovery, and ensuring quality service to surgeons.
Accurate and current donation partner records in the database
Regular delivery of dashboard feedback to increase engagement.
Act as primary RMLEB representative to assigned stakeholders (Lions clubs, surgeons, schools and universities, and other community requests) within specific geographic areas to cultivate effective, two-way relationships:
Collaborate with RMLEB staff on the production of the staff newsletter and annual report.
Participate in the creation and execution of content (including written text, photos, graphics, and video) for the RMLEB website, social media accounts, and other partner accounts such as Donate Life America, Donate Life Colorado, and Wyoming, and the Eye Bank Association of America.
Contribute to the production of the Circle of Life Photo Project.
Facilitate correspondence between donor families and transplant recipients.
Assist with media relations, fundraising, and event planning as necessary.
Assist with training other employees as needed.
Perform other duties as assigned.
Physical Standards
Hearing- Normal conversational hearing with or without aid.
Dexterity- Appropriate dexterity to operate business machines.
SUPERVISOR: Community and Professional Relations Manager
BENEFITS: Medical Vision Dental 401k Matching Short Term Disability Group Life Insurance Accident Insurance Flex Spending Account Vacation and Sick Time Wellness Plan Gap Insurance Mileage Reimbursement
Community and Professional Relations Coordinator Application