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Technical Trainer


- Fulltime  

STARTING SALARY $49,000 year
QUALIFICATIONS:
EDUCATION:  Although not required, a bachelor’s degree in science or education with science background is recommended and preferred. Appropriate teaching or eye banking experience may be substituted for formal education. Thorough knowledge of ocular anatomy and physiology as well as medical knowledge is needed to understand aspects of eye banking. Current EBAA Certification as an Eye Bank Technician (CEBT) is preferred; however willingness to obtain CEBT within the first year is required.

EXPERIENCE:  Minimum of one year experience in eye banking. Training, teaching or speaking/ presentation experience is not required but is desirable and highly favorable. This position requires excellent written and verbal communication skills, as well as a business or conservative professional personal appearance.

SUMMARY STATEMENT:  The Technical Trainer (TT) reports to the Technical Manager and works closely carrying out training duties which may be requested from technical department supervisors. The TT is responsible for the initial and on-going training of all Donor Recovery Coordinators and Recovery Technicians (on-call and per diem) and may, as needed, be responsible for some lab or processing staff training. The TT works closely with the Technical Manager and the Quality Assurance Manager to ensure recovery staffs are properly trained according to all RMLEB polices/procedures, FDA regulations and EBAA medical standards.  Although the TT is not a supervisor, there are some administrative tasks that are delegated to this position to maintain/support the Recovery Technicians and required training documentation and records. The TT must always represent RMLEB in a favorable and professional manner.

ASSIGNED RESPONSIBILITIES AND DUTIES:

  • Responsible for training and per case performance training of all Recovery Technicians and Donor Recovery Coordinators under the direction of the Technical Department Manager and Supervisors

  • Collaborate with safety officer on the execution of  OSHA-related annual training and record keeping   

  • Conduct routine donor record reviews for defined recovery performance  metrics and provide ongoing feedback training  to Recovery Technicians

  • Use metrics to develop best practices and new training materials, programs, or models for continued performance and quality improvement

  • Organize and lead technician training sessions

  • Travel throughout RMLEB service area to provide on-going training/education. Out of town travel may account for as much as 1/3 or more of the TT’s schedule.

  • Implement and coordinate training programs under the direction/approval of the Technical Manager

  • Make recommendations to Technical Manager regarding hiring, staffing and recovery outcome and quality improvements

  • Work closely with members of Quality Assurance department to identify training issues/topics or to follow-up with staff for training related QA observations.

  • Assist in inventory control/inspection and adjusting supply levels as needed

  • Send recovery supplies to Field Recovery Technicians as needed

  • Compile, examine and disseminate statistical data as directed by the Technical Manager

  • Perform duties of a Recovery Technician, Donor Recovery Coordinator and Eye Bank Laboratory Technician as needed

  • Perform other duties as assigned by the Technical Manager


MISCELLANEOUS POSITION REQUIREMENTS: This job requires driving to perform position duties.  As such, a valid driver’s license, current insurance and access to a personal vehicle is required.

BENEFITS:

  • Medical

  • Vision

  • Dental

  • 401k Matching

  • Short Term Disability

  • Accident Insurance

  • Flex Spending Account

  • Vacation and Sick Time

  • Wellness Plan

  • Gap Insurance

  • Mileage Reimbursement