PAY: starting $18.26-19.71/hour, full benefits offered
LOCATION: Aurora Office - 100% in person required
EDUCATION: High School diploma required. College degree or some college preferred.
EXPERIENCE: Strong verbal and written communication skills. Helpful customer service skills as well as professional appearance and behavior are critical. Must be proficient in Microsoft Office and able to type minimum of 45 wpm. Telephone skills and experience greeting the public are required. Must be detail oriented, able to multi-task and possess a strong work ethic with a great attitude. Good attendance required. SUMMARY STATEMENT: This position provides administrative and clerical support activities to the Eye Bank Managers and Executive Director. This position is responsible for performing detailed work such as compiling and entering data, producing letters and correspondence, paper records scanning to file, customer service, greeting guests, answering the telephone/transferring to appropriate party, special project assistance, and maintaining an organized and clean front office/workspace.
ASSIGNED REPONSIBILITIES AND DUTIES:
Good telephone skills and tact when dealing with the public, such as bereaved donor families, donation partners, and other agencies
Generate outcome letters associated with donor recovery as well as other letters or mailings as assigned daily or as needed for PR department
Assists QA department with filing and scanning/archiving of records daily
Request and obtain autopsy/coroner written reports
Provide administrative support to personnel of RMLEB
Generate reports from database for administrative purposes
Provides accounting assistance for Accounts Receivable and Payables
Greet public pleasantly and efficiently, log-in guests
Compile distribution reports for reconciling customer invoices
Process and distribute outgoing and incoming mail
Maintain postage meter on a weekly basis
Assist with office/business equipment and/or supplies as needed
Some driving may be required- must possess a reliable automobile, valid driver’s license, and car insurance
Other related duties or projects as assigned
PHYSICAL STANDARDS
Near Vision- Jaeger-2 (near card) with or without correction at 16 inches
Hearing- Normal conversational hearing in order to interact with employees and vendors. Understanding speech, 250 Hz in the worse ear with or without aid.
Dexterity- Appropriate dexterity to operate business machines with or without aids or prosthesis.
SUPERVISOR: Executive Director
BENEFITS: Medical Vision Dental 401k Matching Short Term Disability Accident Insurance Flex Spending Account Vacation and Sick Time Wellness Plan Gap Insurance Mileage Reimbursement